We want you to love your Monarch shoes. If something isn't right, we're here to make it easy.

7 Days Easy Return
You may request a return or exchange within 7 days of receiving your order, as long as the item is unused, unworn, and in its original packaging.

How to Request a Return
Simply message us on WhatsApp (0328-4962288) with your order details, and our team will guide you through the process.

Exchanges
Need a different size? We're happy to arrange an exchange, subject to stock availability.

Refunds
Approved returns are refunded or exchanged promptly once the item is received and inspected.

Non-Returnable Items
Items showing signs of wear, damage, or missing original packaging are not eligible for return.